Website Terms of Use
general
Welcome to the website https://www.mynumi.co.il , which serves as a virtual store for selling skincare products. Business address: 7 Dubnov, Tel Aviv 6473207. Contact number: 0547331638.
The owner and operator of the website is Renova Company (hereinafter: "the Company" and/or "the Website" and/or "the Website Operator").
The terms of use of the site govern the relationship between the site and any person who browses and/or uses the site or the information contained therein (each of whom hereinafter referred to as: "the customer" and/or "the user").
Any use of the site and the content displayed therein, including browsing and browsing it, as well as any action on it, including purchasing through it, are subject to the terms of use detailed below. The user of the site is asked to read these terms carefully and thoroughly. A user is not required to agree to these terms of use, but if he does not agree to them, he is required to leave the site immediately and not make any use of it. The beginning of use of the site indicates the user's agreement and approval of these terms of use.
Use of the site constitutes the user's consent to all of its terms without any limitation and/or reservation, and by using the site, the user undertakes that he and/or anyone on his behalf will not have any claim and/or lawsuit, directly and/or indirectly, against the site and/or any of its operators and/or any of its owners and/or managers and/or anyone on their behalf.
The wording in these regulations is in the masculine for convenience, but it refers to both women and men.
The chapter titles are provided for convenience and orientation in the regulations and will not be used for the purpose of interpreting them.
It is agreed and clarified that the site will make every effort to present to its customers images that reflect reality as closely as possible, but it is clarified that since these are fashion products, including swimsuits, shirts and tank tops, there may be differences in color between what appears on the site and the actual product, and the site operator will make every effort to publish images that match the colors of the shade.
The site may offer to replace and change promotions and benefits, and may also terminate them at any time without any need for prior notice, and the possibility of duplicating promotions will not be given unless otherwise specified by the site operator.
Access to and use of this website, including the use of all content and/or information and/or services appearing therein from time to time, is subject to the terms of use detailed below and to the provisions of any law applicable in the State of Israel.
The Site and its contents are intended solely for private, non-commercial use, and their use is limited solely to the purposes of selling and purchasing products through them. No product may be copied, reproduced, distributed, sold and/or displayed unless prior written permission has been granted by the Company.
Any person or company that performs any action on the site, including a person who makes a purchase (above and below: ("the Customer"), declares by performing the action that he has read these Terms and Conditions, understood them and their terms, and that he agrees to their terms and conditions.
The customer declares that he is capable of performing legally binding actions. If the customer is under the age of 18, he must inform the legal guardian of the site's instructions and regulations and obtain prior approval from him to perform actions on the site.
The service provided on the Site is granted within the State of Israel and only in certain areas defined from time to time by the Company at its sole discretion (above and below: ("Service Area").
In order to make a purchase on the site, the customer must complete a process of filling out details in which they must provide personal details required, among other things, for the purpose of delivering the products to them and making a financial charge for them.
The customer undertakes to indemnify the company for any damage caused to it due to providing false information and disrupting the operation of the site.
The product images displayed on the site are for illustration purposes only and do not bind the company in any way.
Placing an order
When placing an order on the site, the user will be asked to enter basic details such as name, address, email address, phone number and credit card number. In order for the order to be processed quickly and without errors, it is important to provide the correct details, otherwise the site operator will not be able to guarantee the order.
It should be emphasized that knowingly providing false information may constitute a criminal offense. Civil and criminal legal action may be taken against those providing false information, including claims for damages for damages caused to the site operator due to disruption of the site's operation. In addition, the information provided by the user on the site will be used, among other things, to send e-mails regarding special promotions or updates on the site.
When placing the order, the site operator will check the payment method provided by the purchaser, and upon receipt of confirmation of the order by the credit card companies, the user will be provided with an appropriate notification that the order has been approved. It is clarified that the person performing the action will be charged for the cost of the item purchased by him immediately upon completion of the order.
The purchase transaction will only be carried out after the ordering process is completed and after the site operator receives confirmation from the relevant party that the payment has been made, in accordance with the working procedures existing between them. In the event that the transaction is not approved by the credit card companies, the customer will receive an appropriate notification. Completion of the purchase transaction is also conditional on the requested items being in stock at the time of completing the ordering process.
The order will be registered on the website operator's computers and confirmation of the operation will be sent by e-mail immediately after the user completes the purchase transaction on the website. If you do not receive the confirmation email, please contact the website's customer service.
The user on the site will receive an invoice for the payment after it is made to the email account that he entered at the time of purchase.
It is clarified and emphasized that sending an e-mail regarding the registration of the order in the website operator's computer system does not constitute evidence of the completion of the operation, and sending the e-mail does not bind the website operator. It is clarified that the website operator's computer system records, which include a computerized and automatic registration of all operations on the website, constitute prima facie evidence.
The order details as entered by the user in the order form and the registration of the transaction on the site's computers will constitute conclusive and final evidence of the correctness of the transaction.
In the event that the transaction is not approved by the credit card company, the user will receive an appropriate notification and will be required to provide another means of payment.
In addition to the approval required by the credit card company as stated above, approval of the order is conditional on the requested product being in stock in the warehouses of the site operator on the requested delivery date and/or at the time of the order (even if it is stated on the site that the product is in stock). If the product is not in stock, the order will be canceled or replaced, and if the user wishes to cancel the order, the user will be refunded accordingly. For the avoidance of doubt, the user will not have any claim and/or claim in this matter against the site and/or anyone on its behalf for any type of damage, whether direct or indirect, caused to the user and/or a third party as a result. It should be emphasized and clarified that there may be situations in which, although a particular item appears on the site as being in stock, in reality that item is not in stock and cannot be supplied.
Product supply
Shipping fees will be added to the price of the items listed on the site. Shipping fees are for delivery to one destination.
The site will deliver the products to the customer via an independent shipping company to all parts of the country. The regulations of the shipping company, through which the delivery will be made, will apply to the delivery of the product via the site, and will bind the customer.
Upon receipt and approval of the order by the website operator, the website operator will prepare and package the order within 5 business days of order approval, with an order placed after 12:00 being considered the next business day (hereinafter: "Shipping Packaging").
The delivery of the products by the shipping company will be made within a few days from the date of packaging the shipment (up to 5 business days), except for remote locations where arrival times are up to 7 business days. In exceptional cases where there are congestions (launch weeks, etc.), delivery times may be extended.
In order to ensure that the order is placed efficiently and without any problems, care must be taken to provide all the details required on the site in an accurate and up-to-date manner. If incorrect details are provided when placing the order, the company cannot guarantee that the order will be received, carried out or that the products will reach their destination. In the event that the products are returned to the site operator due to incorrect details being entered, the site operator will be entitled to charge the user an additional fee for shipping costs.
Orders for which a confirmation message has been received and for which it is found that the product is indeed in stock will be delivered directly to the address provided by the customer by an external shipping company. Upon receipt of the shipment by the shipping company, the shipment will be made within 1-5 business days except for remote locations where arrival times are up to 7 business days.
It should be clarified that orders placed after 12:00 will be considered orders placed on the next business day.
If an order is received for areas that the delivery company does not reach, in accordance with the delivery company's regulations, the site is not obligated to deliver it. The site may deliver orders to areas outside the distribution areas by prior telephone coordination.
The website operator is not responsible for shipping times and delays of the shipping company, but is at the customer's disposal to resolve any problem. The website operator is not responsible for delays in the delivery of products as a result of events beyond its control, such as malfunctions, delays, strikes, natural disasters, force majeure, wars, emergencies, malfunctions in the computer system or telephone systems that will affect the completion of the purchase process, malfunctions in the e-mail service, and any delay that occurred as a result of the coronavirus, including closures, restrictions, etc. and/or any other reason beyond the control of the website owner.
The website operator works with a private courier company that arrives at the customer's home by prior arrangement. Please note that it is the customer's responsibility to be available by phone so that the courier company's courier can deliver the package to him and coordinate its arrival. If the customer does not answer his phone due to unavailability/incorrect phone number and/or entered into the website system, the package will be returned to the website operator and the customer will be forced to pay an additional shipping cost.
The customer is responsible for checking the order confirmation sent via the email provided to ensure that there is no error in the order. Any claim that something different from the order confirmation was ordered will not be accepted.
Returns, Exchanges and Cancellations Policy
The provisions of this section are subject to the Consumer Protection Law 5741 1981 (hereinafter: "the Law").
The customer has the ability to cancel the transaction he made, the credit will be made to the credit card with which the transaction was made. The credit will be made in the following cases and conditions:
Cancellation of the order will incur a handling fee of 5% or 100 NIS, whichever is less. A monetary credit will be given in accordance with the law.
In the event of a transaction cancellation after the product has been shipped to the customer and after the customer has received the product, a full refund will be given, minus the shipping cost and a 5% cancellation fee. The refund will be given on condition that the product is returned without defect/damage and on condition that it has not been used in any way, including washing, and that the product is in its original packaging. If the product is returned in a manner not stated in this section, the customer will not be refunded.
Transaction cancellation will be granted to customers who return the products within 14 days of receiving the product (subject to the Consumer Protection Law).
Returning a product during the 60-night trial period
A customer wishing to return the product during the 60-night trial period will be fully responsible for returning the product and paying for return shipping.
The return will only be made if the product is not damaged and has not been used in an unusual way that affects its proper condition.
The product must be returned in its original packaging and without any unusual signs of use.
The company reserves the right to inspect the condition of the product and decide whether the customer is entitled to a refund or exchange.
The website operator will have sole and absolute discretion regarding the condition of the returned goods. Items and products that arrive after any use and/or signs of use will not be able to be returned and will not entitle the user to the purchase amount - all subject to the sole and absolute discretion of the website operator.
Transactions made using direct debit cards cannot be credited and the credit will be made via bank transfer.
Notification of transaction cancellation or product change/replacement will be made using one of the following methods:
By email โ info@mynumi.co.il
In any case, if a customer is interested in exchanging a product for another product, they should contact our customer service department.
Intellectual property
All copyrights, trademarks and intellectual property rights in the Site, including the Site content, Site design, and any software, application, computer code, graphic file, image, text and any other material contained on the Site, are owned solely by the Company. None of these may be copied, photographed, distributed, publicly displayed or provided to a third party.
You may not reproduce, copy, publish, market, distribute and/or create derivative works of any part of the site.
The website domain, the website, the brand name, the trademarks (whether registered or not), etc. - are all the property of the website operator alone. They may not be used without its prior written consent. Any information and/or display appearing on the website, including graphics, design, verbal presentation, trademarks, logos, and their editing and presentation, are the exclusive property of the website and/or someone on its behalf. The contents appearing on the website may not be copied, reproduced, distributed, published or used in any other way unless the website operator has given its prior written consent, and entry to the website does not in fact grant any license and/or right. All products displayed on the website are part of the intellectual property of the brand owner and/or a third party who has authorized their use to her or someone on her behalf.
Discontinuation of site activity
The site reserves the right to discontinue, at any time, and at its sole discretion, the activity on the site and/or to cancel a customer's order.
If an order is canceled by the site's decision, the customer will be refunded the full amount he paid.
If the site ceases its operations and/or a specific customer order is canceled, due to an error in the product description, an incorrect price and/or any other reason, the customer will not have any claim and/or lawsuit against the site and/or any of its operators. Alternatively, and within the limits of the law, the site operator may approve the terms of the new transaction in accordance with its sole discretion.
variance
The terms of use of the site are available on the site and the services included therein using any computer or other communication device (such as: mobile phone, tablet, handheld computer, etc.). They apply to use of the site both on the Internet and on any other network or means of communication.
The site reserves the right to change the regulations from time to time, to add to or subtract from them, in relation to the entire site, to divide it according to its sole discretion, without the need to provide prior notice and/or notification. The sole and full responsibility for knowing the terms below and for using the site according to these terms applies at all times to the user alone.
The site does everything it can to ensure that the information that appears on the site is the most accurate information, but it is clarified that certain inaccuracies or errors may appear in good faith, and the site will not bear any responsibility arising from or related to them, t.l.h.
Any behavior and/or conduct of the website operator for the benefit of the website user outside the boundaries of the use of the website and contrary to what is stated in the regulations, is solely in accordance with the law and will not serve or be considered a waiver on its part of what is stated in these regulations.
If computer malfunctions occur that temporarily prevent use of the site, the site operator will act to address them as soon as possible, and site users will not have any claims or lawsuits against it in connection with events during the period of the malfunctions and their handling.
In any case of inconsistency and/or contradiction between what is stipulated in these regulations and what is stated in any publication and/or other information published and/or provided by the website operator and/or anyone on its behalf, in connection with the terms of use and the purchase of products through the website, including on social networks, the provisions of these regulations will prevail, for all intents and purposes.
The site does not undertake to hold inventory of all the products whose images appear on the site.
The prices listed on the site do not include shipping fees.
Prices on the site include VAT according to law, and it is clarified that the final price is the price that will appear on the credit card information entry page.
The law applicable to your order and these regulations is the law of Israel only. The exclusive jurisdiction for any matter and dispute lies with the Tel Aviv District Court.